Solution Support

From simple to complex, the Donas Group works in a variety of environments providing our customers a first and single point of contact to work toward resolution of your software or business process needs.

Questions and Errors can all be submitted through our support ticket system. Once entered the system automatically notifies everyone within our organization for maximum visibility. This wide spread visibility allows several people to look at your issue to give it attention. We have found this most effective in all situations.

 As your business evolves and grows, you may also be challenged to incorporate better efficiencies or tools to help augment your current system. The Donas Group is well versed in getting the most of your current system. From adding reports and screen design to recommending third party solutions when they are your best option, we partner with you to sort out the best solution for your business needs.

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For more than 20 years The Donas Group, Inc. has been honing our service offerings to align our customer’s needs.  As students of the ever changing business process and subsequently management solution landscape we succeed by simplifying the solution to meet our customer’s needs today with a plan for tomorrow’s growth.

The New State of Work in Challenging TimesExecute and Deliver with a 100% Remote Workforce

COVID-19 has changed the way we work—probably forever. Although a shift towards virtual teams and a digital economy was already well underway, the recent pandemic has pushed many businesses to make the leap to a totally remote workforce. Discover the benefits of a remote workforce now by downloading this eBook.

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