by Lindsay Brown | Oct 12, 2020 | Field Service
Field service did not change very much between 1896, when Gottlieb Daimler built the world’s first commercially viable truck, and 2007, when Apple introduced the iPhone. In the last 13 years, however, field service has been transformed by mobile computing technology....
by Lindsay Brown | Jun 15, 2020 | Field Service
If you’ve watched television at all during the last 50 years, you will have undoubtedly met the “lonely Maytag repair man.” This gentleman has nothing to do, it seems, because Maytag washing machines are so well made. Maytag is so good, in other words, they do not...
by Lindsay Brown | Mar 20, 2020 | Acumatica, Field Service
Acumatica, maker of the cloud Enterprise Resource Planning (ERP) software we have implemented for scores of clients, has published an informative infographic on the subject “Expand Your Business with New Field Services.” The infographic lays out some compelling...
by Lindsay Brown | Feb 20, 2020 | Acumatica, ERP Software, Field Service
Field service is demanding. To be successful in servicing customers at their locations, your company must be able to manage activities at the operations and sales end, get technicians to where they need to be (on schedule) and make full use of mobile technology. Other...
by Lindsay Brown | Jan 27, 2020 | Acumatica, Field Service
Businesses that service for equipment or machinery installed at customer sites recognize how critical field service can be to maintaining a strong customer relationship. This happens because, for one thing, equipment problems can cause negative impacts on the account....
by Lindsay Brown | Jan 13, 2020 | Acumatica, Field Service
Field service management continues to grow and evolve as we start 2020. Maytag may have its “Lonely Repair Man,” but for most companies that sell and service products, field service is a vital part of the business. It can be a profit center, while remaining a...
