by Derek Lowkewicz | Sep 20, 2021 | CRM Software, ERP Software
The term “Customer Relationship Management” (CRM) is a bit of a misnomer. While CRM solutions have the most features for managing the customer relationship, they are not the exclusive tools for communicating with customers. Other systems, such as Enterprise Resource...
by Lindsay Brown | Jun 21, 2021 | CRM Software
Nucleus Research a respected global advisory and research services provider, sought industry peer opinions and experiential client reviews for Customer Relationship Management (CRM) solutions in 2021. The result was their “2021 CRM Technology Value Matrix” report....
by Lindsay Brown | May 31, 2021 | CRM Software, ERP Software
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are often separate but related software solutions used to automate essential businesses processes. Companies get the advantage of centralized financial and operational systems. CRM is the...
by Lindsay Brown | Jan 31, 2021 | CRM Software
Here’s your reality check for today: Do you know what’s actually driving the performance of your company? Is it your sales team, your marketing department or your operations? Chances are, it’s “all of the above.” And, these elements of success only work if they engage...
by Derek Lowkewicz | Jan 11, 2021 | CRM Software, ERP Software
Some things just go together: Peanut butter and jelly, shoes and socks… So it is with Customer Relationship Management (CRM) and Enterprise Resource Management (ERP) software. These two were made for each other. Indeed, “Working smarter” is not a cliché when...
by Lindsay Brown | Nov 18, 2019 | CRM Software
Customer relationship management (CRM) solutions can help a company to understand its market while strengthening bonds. Detailed insights on easy-to-digest dashboards can improve existing client relationships and kickstart ways to build new ones, quickly and...